Consoli,D.
The pervasive implementation of information technologies in retail banking has paved the way to significant transformations including organizational changes as well as a wider product range. The central theme that is discussed in this paper is the degree to which the unfolding of a technological trajectory has provided incentives to mutual adaptations in the supply and
demand of retail services. Accordingly, the paper will focus on the emergence of a network structure in the UK retail banking system and on the process of product substitution that emerged on the demand side.
Additional data
Year of publication | 2005 |
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Journal | Information Economics and Policy |
Reference | Consoli,D. (), . Information Economics and Policy, 17, p. 199 |